On Demand Support

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Depending on the level of the support needed, one specialist, or a team of specialists, upon customer demand, can be dedicated for a predefined period of time, to assist in tasks to be resolved, or in any digital transforamtion and data management projetcs. The intervention can be :

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On-site support: A visit would be scheduled and an on site intervention will be performed Remote support: Our specialist would remotely work closely in collaboration with customers dedicated team.

SoftMeans's Customers Support

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SoftMeans Customers will have an experienced technical staff fully dedicated to help them in their daily tasks, insuring a smooth and deliverable work in regards to:

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Executing complex tasks Share solutions with the customer Resolve any issue arising while using the software Identify and report new requests